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Delivery: Set Up Zones, Rates and Methods (step by step)

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Written by Cartva TeamUpdated 2026-04-06

🚚 Delivery: Set Up Your Rates

For customers to buy, you need to tell them how you'll deliver the package.

📝 How to set it up (simple)

  1. Go to Settings > Delivery.
  2. Create a Zone (example: "Port-au-Prince").
  3. Add a Rate (example: "Standard Delivery - 150 HTG").
  4. If you want customers to pick up the package themselves, enable In-store pickup.
  5. Click Save.

💡 Tip

If you don't set any delivery rate, your customers won't be able to finish their purchase! They'll see an error message.

❌ If delivery doesn't show up

  • Check that you actually enabled the zone.
  • Check that the delivery price isn't empty.

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