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Automating Your Workflow

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Written by Cartva TeamUpdated 2026-04-05

Automating Your Workflow

The Automations (Workflow) settings allow you to remove repetitive manual tasks from your day-to-day operations.

Key Automations

  • Auto-Confirm Orders: New orders skip the "Pending" review stage and move straight to "Preparing".
  • Staff Notifications: Instantly alert your team via push notifications when a new order arrives.
  • WhatsApp Confirmations: Automatically send a WhatsApp message to the customer as soon as they place an order.
  • Inventory Protection: Prevent "Overselling" by locking stock as soon as a customer reaches the checkout page.

AI Orchestrator (Pro)

The AI Orchestrator can intelligently handle routine customer questions about order status ("Where is my package?") without ever involving your staff.

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