Manage your business

Shipping & Delivery

Configure shipping zones, rates, and delivery options so customers see accurate costs at checkout.

2 min read

Shipping & Delivery

Transparent pricing

Customers see shipping costs upfront, reducing abandoned carts from surprise fees.

Regional control

Ship domestically, regionally, or internationally with different rates per zone.

Flexible methods

Offer standard delivery, express, free shipping over a threshold, or local pickup.

How it works

01
Define shipping zones

Define shipping zones

Group countries or regions where you ship and set rules for each zone.

02
Set rates

Set rates

Choose flat rates, free shipping thresholds, or weight-based pricing per zone.

03
Configure at checkout

Configure at checkout

Customers select a shipping method and see the cost before completing payment.

04
Fulfill and track

Fulfill and track

Ship orders and add tracking numbers from the Orders dashboard.

Zones
Rate by region or country
Flat or weight
Flexible rate types
Checkout display
Costs shown before payment
Local delivery
Support pickup options

What is shipping configuration?

Shipping configuration defines how much customers pay for delivery and which regions you serve. On Cartva, you set up shipping zones (geographic areas) and rates (pricing rules) that appear at checkout before the customer pays.

Clear shipping settings prevent checkout surprises, set customer expectations on delivery time, and protect your margins on fulfillment costs.

Key concepts

  • Shipping zone — A group of countries, states, or postal codes you ship to
  • Shipping rate — A price or rule applied within a zone (flat rate, free, weight-based)
  • Shipping method — The label customers see (Standard, Express, Local Pickup)
  • Delivery estimate — Optional messaging about expected arrival time

How it works on Cartva

Shipping settings are found under Settings in your dashboard.

Setting up zones

  1. Create a zone — Name it (e.g., "Haiti" or "Caribbean") and select included regions.
  2. Add rates — Define one or more shipping methods with prices. Examples:
    • Flat rate: $5 for all orders in the zone
    • Free shipping: $0 when order total exceeds $50
    • Weight-based: Price scales with cart weight
  3. Save — Rates apply at checkout for customers whose address falls in the zone.

Checkout behavior

When a customer enters a shipping address, Cartva matches it to a zone and displays available methods with costs. The selected shipping amount is added to the order total before payment.

Fulfillment workflow

After payment, fulfill orders from the Orders dashboard. Add tracking numbers when you ship. For dropshipping or POD, supplier shipping may follow separate timelines — communicate realistic delivery expectations on product pages.

Local pickup and delivery

If you offer in-person pickup or local courier delivery, configure a zero-cost or flat-rate method labeled accordingly.

Who it's for

Shipping configuration matters for any merchant delivering physical products.

Good fit:

  • Local retailers shipping within a city or country
  • Regional sellers with different rates for domestic vs international
  • Stores offering free shipping promotions above a minimum order
  • Businesses with multiple fulfillment locations

Less relevant for:

  • Digital product sellers with instant download delivery
  • Service businesses with no physical shipment

What you control vs what Cartva handles

You controlCartva handles
Which regions you ship toZone matching at checkout based on address
Rate amounts and free shipping thresholdsDisplay of methods and costs to customers
Shipping method names and descriptionsAdding shipping to order total
Delivery time messaging on product pagesOrder records including shipping line
Actual carrier choice and label purchaseCheckout validation before payment

You decide your shipping policy and costs. Cartva calculates and displays them consistently at checkout.

Pricing model

Cartva does not charge per shipment or per shipping zone configured.

Your shipping-related costs are:

  • Carrier fees — What you pay postal services, couriers, or suppliers for actual delivery
  • Packaging materials — Boxes, tape, and labels for self-fulfilled orders
  • Supplier shipping — Included in dropship/POD supplier costs or charged separately

Shipping rates you set at checkout are what customers pay you. Your margin on shipping (if any) should cover fulfillment costs or be built into product pricing.

Common questions

Can I offer free shipping?

Yes. Set a zero-rate shipping method or apply free shipping when order total exceeds a threshold you define.

How do dropshipped orders handle shipping?

Supplier shipping costs may differ from your configured rates. Factor supplier fees into your product pricing or pass costs through zone settings.

Can I restrict shipping to certain areas?

Yes. Create zones only for regions you serve. Customers outside those zones will not see available shipping methods.

Does Cartva print shipping labels?

Cartva manages rate display and order records. Label printing depends on carrier integrations and your fulfillment process.

Setup guides

All resources

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